Join Tecan! Join the market leader! Work in an international and dynamic
environment, share our success!

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our IT Service Desk at Männedorf, Zürich as

 

IT Service Desk Agent/Coordinator 80-100%

What you will do

In this important role you will provide IT support and resolve service requests to the end user. You will participate in various IT system engineering tasks and projects. 

 

Responsibilities will include

• 30% coordinate and monitor global Ticket queues from 3. Level and other locations
• Resolve service requests
• Diagnose and solve client hardware and software issues
• Install, test and configure client hardware, software and IT equipment according company standards
• User account and permission administration
• Report issues to system engineering for escalations
• Supporting the Help Desk

 

What you bring along

• IT education (e.g. Informatik Fachrichtung Systemtechnik)
• MCSE certificate would be beneficial
• Experience in MS Client Applications and MS Operating Systems
• Experience in an Desktop Client and Mobile Device environment
• Minimum of 3 years IT support experience
• Good oral and written German and English skills
• Service oriented team player
   

What you will get

• Progressive employment conditions
• Comprehensive Compensation and Benefits package
• Exciting career opportunities
• Wide range of training courses
• International and diverse environment (30+ different nationalities)
• Strong company culture with rich history
• Global mindset with “Swissness” at heart
• Extremely attractive location overlooking the lake of Zurich

Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

We will only consider applications that fully meet our requirements.

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